Frequently Asked Questions
Where is my order?
Thank you for your order. We aim to dispatch orders within 5 working days. You then must allow shipping time from the date of dispatch - within the UK it is up to 15 working days and outside the UK it is up to 30 working days. If you have not received your parcel after this time, please get in touch.
If you are interested in a collaboration with TAM Beauty, please email your details to email@example.com, including any links to your social media platforms.
What countries do you ship to?
We deliver worldwide. Please find details of our delivery rates on our Delivery Page here.
Can I change my order once it has been placed?
We are very sorry but we cannot change your order after it is placed as it is already being processed for dispatch. We are very sorry for any inconvenience caused.
What do I do if an item is broken?
Please use the contact form and detail the damage of the item along with your order number.
If you have any other queries about our products, delivery or need advice on specific items, please don't hesitate to contact our team.
Calls operating 9am - 5pm GMT Monday to Friday.
Head Office AddressTamBeauty.com
TAM Beauty (Distribution) Ltd,
Units 4-5 Sheet Glass Road,
Kent, ME11 5JS
UK Company Registration No. 9915831
UK VAT no. GB230737426Finland VAT Registration Number: FI28241391France VAT Registration Number: FR 12828948323.Ireland VAT Registration Number: IE 3467229TH.